Ticketing System Software Using ASP.NET Core 5 MVC – Full Source Code

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In this .Net Core MVC Project, you will find a full working site and all the code needed to run the service desk site :

Ticketing System Software is an online ticketing system that simplifies your teams work.It is a centralized software that collects all customer support requests from different channels at one place.It is provide a one platform for all engineering and maintenance work and services. It is designed to save your time and to provide the highest level of customer service effortlessly.

Application Features

• Web-based service desk software works within a browser.
• You can support your customers on any device.
• The application provides users to get all Engineering services online.
• User has to fill only one form to get whatever service he requires or the complaint.
• eform contains cascading drop down lists that allow users to obtain the required engineering service professionally and easily
• Technician supervisor can communicate with his team without leaving the app.
• Technician supervisor can organize the tickets in one easy-to-use system to have all support tasks under control.
• Technician supervisor can assign ticket to specific technician and add private notes to him .
• Technician supervisor is all the time in picture by receiving the email about the status of the job from opening to closing.
• Email notifications to get a notification when a new ticket arrives,assign ticket and when the problem is resolved.

• Role : Admin
• User Name : admin@gmail.com
• Password : 123456

• Role : Managers
• User Name : manager@gmail.com
• Password : 123456

• Role : Technicians
• User Name : Tech@gmail.com
• Password : 123456

• User Name : user@gmail.com
• Password : 123456

Source